LEGAL REFERENCE

Your Privacy Matters to Us

We built mio77 around your trust. This privacy policy shows exactly how we handle your account details, payment information and personal data across our live casino, slots and...

Data ProtectionPayment SecurityAccount PrivacyTransparent PracticesYour Control
mio77 Your Privacy Matters to Us

How We Protect Your Information

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Privacy Questions? We're Here

Email Support Send us your privacy concerns anytime. Our team responds within 24 hours with clear answers about how we handle your data.
Live Chat Chat with our support team directly from your account dashboard. Ask about data requests, deletion or any privacy topic.
Account Settings Manage your privacy preferences, communication choices and data visibility right from your account control panel.
EDITORIAL CLARITY

Why Your Privacy Is Safe With Us

Encryption Standard

All data in transit and at rest uses industry-standard encryption. Your payment details and personal information are protected by the same security banks use.

No Third-Party Sales

We never sell, rent or share your personal data with marketing companies, data brokers or unrelated third parties. Your information stays yours.

Regular Security Audits

We conduct regular security reviews and penetration testing to find and fix vulnerabilities before they become problems.

Transparent Logging

We keep detailed logs of who accesses your account and when. You can review login history and active sessions anytime.

Data Retention Limits

We keep your data only as long as needed. Once your account closes, we delete personal information within 90 days unless law requires otherwise.

Indonesia-Focused Compliance

Our privacy practices align with Indonesian data protection standards and supported regional requirements. We update policies as regulations change.

How Our Privacy Stacks Up

Data MinimizationWe ask for only the information needed to verify your identity and process DANA, OVO, GoPay and QRIS payments. No unnecessary fields.
Transparent PoliciesThis privacy policy is written in plain language, not legal jargon. We explain what we collect, why and how we protect it.
User RightsYou can request a copy of your data, ask us to correct errors or delete your account. We process these requests within 14 days.
Cookie ControlWe use cookies only for account security and site functionality. You can disable non-essential cookies anytime from your browser settings.
Breach NotificationIf a security incident affects your data, we notify you within 72 hours with details and steps to protect your account.
No Tracking AdsWe don't use your gaming history or payment data to build advertising profiles. Your activity stays private to your account.
Third-Party LimitsWe share data only with payment processors and fraud-prevention services needed to run your account. All partners sign strict confidentiality agreements.

What Defines Our Privacy Approach

Account Verification

We verify your identity once during signup using your phone number and email. This protects your account from unauthorized access and fraud.

Payment Processing

Your DANA, OVO, GoPay and QRIS transactions are processed through encrypted channels. We never store your full payment credentials on our servers.

Session Security

Your login session expires after 30 minutes of inactivity. You can log out anytime and review all active sessions from your account dashboard.

Communication Preferences

Control what emails and notifications you receive. Opt out of marketing messages while keeping account alerts and transaction confirmations active.

Data Portability

Request a copy of your account data in standard format anytime. We'll send your information within 14 days so you can move it elsewhere if needed.

Deletion Rights

Close your account and request full data deletion. We remove your personal information within 90 days, except where law requires us to keep records.

Privacy Policy Questions Answered

We collect your name, email, phone number and date of birth during signup. When you deposit, we also collect payment details and transaction history. We use this information only to verify your identity, process payments and keep your account secure.

We delete your personal information within 90 days of account closure. We may keep transaction records longer if required by Indonesian law or financial regulations, but your contact details and gaming history are removed.

We share data only with payment processors like DANA, OVO, GoPay and QRIS providers, and fraud-prevention services. We never sell your information to marketing companies or data brokers. All partners sign strict confidentiality agreements.

Yes. Request a data export anytime from your account settings. We'll send you a complete copy of your personal information, account history and transactions within 14 days in a standard format.

Your DANA, OVO, GoPay and QRIS transactions use industry-standard encryption. We never store your full payment credentials. All data is protected by the same security standards banks use for online transactions.

If your data is compromised, we notify you within 72 hours with details about what happened and steps to protect your account. We also work with authorities and payment providers to investigate and prevent future incidents.

Yes. Close your account anytime from settings and request full data deletion. We remove your personal information within 90 days. Some transaction records may be kept longer for legal compliance, but your identity data is erased.